Property Services
Changeover Cleaning:
- Bed making service; all beds are stripped and made with our own luxury linen or with your own linen.
- Full kitchen de-grease, and full steralsitaition of work surfaces and white goods
- and entertainment systems checked throughout the property
- Crockery and cutlery checked, cleaned and replaced as required.
- Wardrobes, draws clean internally as well as externally, this also ensures guests have removed all there belongings.
- Light bulbs replaced as required.
- All wooden floors and high gloss floors, are steam cleaned after being vaccumed. We are one of the only cleaning firms to use steamers on a weekly basis. Reducing chemical usage, leaving you a with streak free tiles or wooden floor.
- Heavy duty vacuums, which are designed to remove odours and traces of hair are used and regularly services to ensure optimum performance at all times.
- Internal windows are checked weekly, and a full internal clean is carried out every 10 changeovers.
Our Standard Amenities Pack -
- 1 kitchen roll
- 2 luxury toilet rolls per toilet
- J-cloth
- White cloth
- Sponge scourer
- 2 tea towels
- 1 set of oven gloves
- 2 washing machine tablets
- 2 dishwasher tablets
- Spare bin liners
- Wheelie bin liners
- Re-fillable soap dispensers, 1 per sink
- Welcome notice
- Local newspaper or magazine
Our amenities pack is left on every changeover.
Our master report is a 4 page check-list, ensuring that when the cleaning staff depart everything in the property is ready for the new guests.
Some of what's included:
Damage Report: Appliance checking to confirm that the TV, DVD etc....... are all working correctly, if not and damage is suspect from the previous guests, you will be notified immediately.
Cleaning Report: A check-list is completed to certify what has been cleaned and what has been carried out and to ensure items are not left. Unique criteria may also be completed for your property, after a period of time.
Maintenance Report: This is to ensure, that any jobs that require our attention or completed which also helps to prevent unnecessary call outs.
External Report: The head housekeeper will carry out a brief external report, which will indicate if we need to organise an extra window clean or garden visit from our staff. If you choose to have a separate gardener and / or window cleaner then we will get in contact with yourself, but would advise you use our services.
Security Report: To ensure all windows and doors internally and externally are secure as required; any alarm procedures are put in to place; keys are in the correct location; key safe is functional and contains the key.
Mid-weekly cleans: Not essential, but some guests request mid-weekly cleans when staying in a larger property or with another family. Mid-weekly cleans are highly advisable for 2 week bookings allowing us to go in to the property change the linen and ensure everything is functioning and as it should be.
Refresh cleans: Automatically carried out if a property has been vacant for 2 or more weeks and guests are due to arrive our cleaning staff will carry out a complete check and do any cleaning required to restore your property to a refreshed and clean environment. Cob-webs and light bulbs are the biggest factors on a refresh clean.